Shipping Policy


We pack all products with enough protection to get them to you safe and sound. We aim for 0% damages in transit to make your experience as good as it can be.


Our deliveries are made using the Royal Mail and outsourced delivery services providing a consistently fast and efficient service. We supply anywhere in the United Kingdom for the prices advertised on our website.

The service you select will be the chosen service which we will use.

For customers based within the UK : the prices for goods on the Website include all applicable taxes.


We can supply overseas to anywhere in the world. We understand that everyone in the world should have access to great products to help life with diabetes be a little brighter.

Please note the prices for goods on the Website may not include all applicable taxes.

If you order from us from outside the UK, there might be import duties and taxes to pay to get your parcel. These charges are usually levied when the order reaches the delivery address and you will be responsible for the payment of those.

We have no control over these charges and can't predict their amount. For further information please contact your local customs office before placing your order.